on 10-11-2019 11:05 PM
I get an “Unknown Database Connector Error” when I try to create a new Oracle Server connection in Crystal Reports 2016 on a Windows 10 machine. This is a new installation. I was previously using CR2016 on a Windows 7 machine with no issues. Here are the details of the installation:
I searched the community for existing answers, but I didn't find one. Here’s a screen shot of the registry entries. Are the KEY_OraCient11g64_home1 entries causing the problem?
Crystal is 32-bit software, so you need to have the 32-bit Oracle Client installed in order for Crystal to connect to Oracle. From your screenshot, it looks like you might have just the 64-bit client. They can be installed side-by-side without any issues.
-dell
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Thanks for responding to my question. I did have the 11g 32-bit Oracle Client installed. I found out the day after I posted the problem that we were using an Oracle 12c database. After I installed the 12c 32-bit Oracle Client it solved the problem.
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