Hi SDK Experts,
Need help on addressing this issue
Requirement:
When an Unassociated e-mails created in C4C system, we want to convert that email to ticket Via SDK, instead of manually exectuing the action - Convert to Ticket.I found that there is a standard method CreateWithReference in the ServiceRequest BO and tried to execute the below function at before save event of Activity BO.
var ticket = ServiceRequest.CreateWithReference(email,"SRRQ");
but i get an error "Access of member 'CreateWithReference' in a cross-deployment unit is not possible."
This is a show stopper for our project to go live.
Any inputs will be helpful, Please help!!
I want to tag