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Oct 06, 2019 at 11:01 AM

CRM vs. SAP Hybris

173 Views Last edit Oct 06, 2019 at 11:01 AM 2 rev

Hello everyone,

I am facing the same dilemma as other professionals face when they switch their career, "which SAP module is the best fit for me?" Let me share my background, I have MBA from USA and worked as BA by focusing on requirement gatherings, functional process designing, re-engineering and other BA required responsibilities.

I would like to be a SAP Consultant. I want to choose the right module which can serve my requirements. I explored several modules to find the right one for me like QM, MM, FICO, BI but I found none of them closer to my past BA experience. I explored SAP CRM module which seems to be closer to my past responsibilities. One of my close friends informed me that SAP CRM will be replaced by SAP Hybris by 2025, he suggested me to explore SAP Hybris. After exploring SAP Hybris I am found out that SAP Hybris is more focused on e-commerce like B2B, B2C, C2B and C2C, which brings me back to the point zero.

I am very frustrated as this will be a big "make or break" decision for me. I humbly and kindly request all of you to please advise that "Is CRM is the right choice for me based on my BA experience?" Will SAP CRM be replaced by SAP Hybris? Is there any impact on SAP CRM consultants' demands with the release of SAP Hybris?

Thanks in advance for your time. I am looking forward hearing from you.

You have a great day.

Kindest regards,

Zee