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Oct 01, 2019 at 12:47 PM

Interactive Scripting in C4C

129 Views Last edit Oct 23, 2019 at 01:25 AM 2 rev

Dear Experts,


There is a requirement to embed scripts in C4C Appointment screen based on category of the Appointment.

Attached is the sample survey.

1) To achieve this, I created a KUT field of data type Extended Text and defaulted it with the content suggested. However, I found that despite being Extended text field or Formatted text field, I am not able to default the content and was facing an error which asks to reduce the field length.

2) I explored the option of Surveys but found that Surveys are not supported in Appointments.

Having said that, please clarify below queries:

1) Does C4C support Interactive scripting in any form?

2) What is the maximum field length that can be defaulted at the time of creation for an Extended Text field and a Formatted text field?

3) Is it possible to attach surveys to Appointments?