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Sep 27, 2019 at 05:34 AM

ITSM defect management: Creation of Organization object

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Dear Experts,

We are configuring ITSM for Defect management with Inbound Email configurations.

We are good upto Rules policy creation but i dint find the Organization object while defining Actions for conditions. How to create Organizational object for Defining Actions in Conditions?

We need to create Dispatcher team.

Solman SP level SPS08

Attachments

solman-pics.jpg (66.1 kB)
object-list.jpg (99.3 kB)