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Sep 20, 2019 at 04:41 PM

SAP Marketing Cloud - follow-up management

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Hello dear community,

In campaign designer of SAP Marketing Cloud there is an option to add an action to for example a target group (create a task, make telephone call, appointment and other)....

the question is - is there any way to monitor the status of those activities (e.g. if this task was practically full-filled or a phone call made..) in the system?

thank you,

Alex.

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campaign-design.png (320.5 kB)