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Sep 20, 2019 at 07:00 AM

JVM error when open Crystal Report viewer 2016 in mac OSX

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My current system :

OS : Mojave 10.14.6

JDK installed : Adopt OpenJDK8

I downloaded crystal report viewer 2016 from https://www.crystalreports.com/crystal-viewer/ ( name: 51053648_Crystal_Reports_Viewer_2016_SP7 )

I encountered error as per above screenshot when trying to open the installed app.

Another thing is, I found that the installed app is in 2013 version instead of 2018 ( please refer to top left corner of my screenshot )

I checked config.ini, only having below content :

#Product Runtime Configuration File
osgi.splashPath=platform:/base/plugins/com.businessobjects.crystalreports.designer.viewershell
eclipse.application=com.businessobjects.crystalreports.viewer.shell.application
eclipse.product=com.businessobjects.crystalreports.viewer.shell.product
osgi.bundles=org.eclipse.equinox.common@2:start,org.eclipse.update.configurator@3:start,org.eclipse.core.runtime@start
osgi.bundles.defaultStartLevel=4

How can i solve above issue ?