I've created an embedded component for a custom BO, that is added to a tab on the standard Ticket screen, binding it to the public outport of the ticket. When opening the tab the EC event handler runs a BO Action script on the custom object. However, if I then edit the ticket, and go back to the tab with the EC, the script does not get run (I have put a debug on the script)
Could this be because the public outport is not firing? Is there a different outport that I could use to trigger the event handler in my EC? Or some other method?