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Sep 16, 2019 at 06:15 PM

File hyperlink not working for Crystal Reports in BI 4.2

358 Views Last edit Sep 16, 2019 at 08:51 PM 2 rev

We are using Crystal Reports 2016 (SP 5) and I am testing using a hyperlink to a file. It works fine locally, But attempting to use the hyperlink on the BI platform fails (4.2 SP 5). I have tried different methods to create the hyperlink. I either get a bad URL (trying to open a file on the server's C: drive) to a time out error using a UNC path (it is adding a https: to the beginning of the UNC string). Any ideas on how to fix this?