File hyperlink not working for Crystal Reports in BI 4.2

[kevin_ray2]

We are using Crystal Reports 2016 (SP 5) and I am testing using a hyperlink to a file. It works fine locally, But attempting to use the hyperlink on the BI platform fails (4.2 SP 5). I have tried different methods to create the hyperlink. I either get a bad URL (trying to open a file on the server's C: drive) to a time out error using a UNC path (it is adding a https: to the beginning of the UNC string). Any ideas on how to fix this?

[kevin_ray2]

As I stated before. It not a website but a file location. And it appears (for security reasons) blocked by the web browsers.

[nneuenschwander]

In same cases, this error is caused by the target website's configuration. That was the situation for me today. See Note 2988275.

[kevin_ray2]

From what I am reading, I believe you are right. Unfortunately for my client, it is an issue. I have a SAP rep that is assisting me with this. So far they have not found any solution yet.

[kevin_ray2]

I had forgotten that I had posted this. But it is still not working. I put the file:// in front the UNC path. I works fine locally, and on the server using the Crystal Reports client, but not on the server. I can right-click and copy the link and put in another tab and the file opens (at least on IE).

In Chrome when I right click and select 'Open link in new tab' I get 'about.blank#blocked' . In FireFox (right click and copy path), It shows path in the tab and on the address bar, but does nothing.

I am testing with a file on a shared drive that our BOE has rights to (there is an MS-Access data source on that drive)

[denis_konovalov]

if you google 'about.blank#blocked' - there are several explanations to the behaviour you see.
I have a feeling that what you see is a security feature, not a problem.

[denis_konovalov]

hyperlink means it has to be HTTP or a HTTPS URL, so you have to publish the file to a web or webapp server to access it.
If you're providing UNC path , then it is not a hyperlink and the path has to be accessible from the BOE server OS with user that runs SIA.

[rajdeep_marathe]

What is the error you get and what is the hyper link pointing to?