How to create a Cronjob to check tickets status in hybris commerce.

[former_member615069]

Hello,

I need your help to know how to create a custom CronJob to check for tickets status in hybris. According to the tickets
status, I need to execute a logic to send a Order to ERP.

Thanks in advance.

Best regards.

[former_member615069]

Hi Kaushik Debnath,

Thanks for your help. Actually, I need to use Cronjob due to I am looking foward to loop all created ticket every certain time. According to the tickets fields I have a specific logic.

In this moment, I created the custom cronjob, but I need to know if I could use a OOTB ticketservice to get all tickets for all users?.

Thanks.

[kaus19d]

Hi Victor Villalobos,

Are you sure that you want achieve the scenario via cron jobs,we would need more details here in order to help you out. How are you now sending Order to ERP

Thanks,

Kaushik

[kaus19d]

Hi Victor Villalobos,

In some scenario, what can be done here is get the entire ticket list dump via a BO system.

Or via below,

https://blogs.sap.com/2018/07/26/sap-hybris-commerce-export-and-import-the-data-online-staged/

After than you can set SAP-jobs periodically to upload in ERP

Is it possible for you to provide/upload the details of your cronjob

Thanks,

Kaushik