on 09-02-2019 10:08 AM
Under CCO, when you return an item (with a credit note) and take an other one with a higher price ,
An error message appear : "For a gross amount equal to 0, payment items are not allowed in the receipt".
Its a new message, before there is no problem.
best regards
Dear Marie-Pierre,
I have not yet come across this error message.
It may be caused by the flag Forbid receipts with a sales item gross/net amount sum of zero for one tax code.
If the issue is caused by a bug I would recommend to update CCO to a higher release (because the CCO version 2.5.10 that you have is already out of maintenance).
Kind regards,
Gunther
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Dear marie-pierre.lopez ,
are you able to gather some more Information?
Thanks,
Julian
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erreur-rgt-partielavoirmail-2.jpg
hello,
the version of CCO is 2.5.10
the version of SAP B1 is 9.3. PL08
It's the first time this information appear. Before there is no problem.
Thanks for your help !
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