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Sapinst create service error - problem with OracleServiceSID

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Hi

I am doing a homogeneous system copy and currently stucked on creating the oracle client.

Error:

Instance created. DIM-00019: create service error O/S-Error: (OS 1069) The service did not start due to a logon failure.

I tried to go to the services and correct the password for OracleServiceSID and tried to start the service manually. This went well until I got another error:

DIM-00019: create service error

O/S-Error: (OS 1073) The specified service already exists.

I have tried to delete the service with this command:

oradim -delete -sid SID

I also did reboot the server and continue with sapinst but then I always end up with the first error "The service did not start due to a logon failure."

This is very similar to the post in: https://answers.sap.com/questions/12611280/installation-stuck-between-oserror-os-1069-the-ser.html

But unfortunately, the resolution didn't work for us.

Any trick for this issue?

Thank you in advance.

Regards,

Florence

Accepted Solutions (0)

Answers (5)

Answers (5)

kevin_chan5
Explorer
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Hi Florence,

I encountered the same error as mentioned by you today.

I used same password (which is very simple!) all away in the collection as I'm installing new AS ABAP for "fun" only. I'm pretty sure the password provided to the account OracleService<SID> is correct but somehow sapinst still raise such error.

Thank you for your update which also helped me a lot!

Regards,

Kevin

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Hi again

I have managed to continue with the sapinst and service OracleServiceFHP is now started.

I just removed the user in ORACLE_SVCUSER in

the registry edit HKEY_LOCAL_MACHINE/SOFTWARE/ORACLE/<HOME>

and it went fine.

I will close the thread now.

Regards,

Florence

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Hi Florance,

Today I had a same issue and your solution resolved my issue.

Thanks a lot.

Regards

Jose H.

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Hi S Sriram and Kaushik,

These users Oracle DB & SAP SIDADM & SAPServiceSID are part of local admin group.

There is still no sapinst.log and sapinst_dev.log since I am doing a clean install of SAP and copying the database of another system.

Here is the screenshot of oradim anyways.

The service OracleServiceSID is being created during the process in sapinst. What i am wondering is that oracle listener is using oraclehome03 user as well and I am able to start it without changing the credentials. OracleServiceSID is being created from sapinst with user oraclehome03 and giving the wrong password. Where can I set it before sapinst install the service?

Regards,

Florence

kaus19d
Active Contributor
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Hi Florence Mae Guzon,

You should not delete any Service manually. If its not there now in services.msc, then you might have to again re-register manually.

As is mentioned by Sriram in above the User remains in couple of User Groups & thus it gets the permission

Please check the %ORACLE_HOME%/dbs/oradim.log for more details. Check the environment values

You can then try run like the below,

oradim -new -sid <SID> -STARTMODE auto

Please check the below also,

https://answers.sap.com/questions/8605233/oracle-reading-binary-files-from-other-oracle-home.html

https://community.oracle.com/thread/1018667?start=15&tstart=0

https://answers.sap.com/questions/5390089/oracleservicesid-does-not-start-after-installation.html

Thanks,

Kaushik

Sriram2009
Active Contributor
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Hi Florence.

1. Oracle DB & SAP SIDADM & SAPServiceSID as part of local administrator group?

2. Could you Pls attach sapinst.log and sapinst_dev.log.

Regards

SS