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Sep 02, 2019 at 09:55 AM

Reset clearing of customer payment in a closed period


Hi all,

Reaching out to you as I have stumbled upon a problem I am not sure how to solve.

One of our accountants made an incorrect clearing of a customer payment in July. Not to dabble in too much details, the payment and invoice amounts are not matching. As July is a closed period, I couldn’t manage to reset or reverse the clearing through FBRA or FB08 and I wonder - is there any way to reset / reverse without opening the period again?

Thanks for the help!