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SAP Cloud Platform Mobile Services Access - HTTP status 500

Hi experts,

I'm getting unexpected error while trying to access to the SAP Cloud Platform Mobile Service through the trial neo environment.

https://hcpmsadmin-p1940194513trial.dispatcher.hanatrial.ondemand.com/sap/mobile/admin/ui/index.html?sap-ui-theme=sap_belize#/page.home

The strange behavior is that I was able to use properly the service till few day ago, but today something went wrong suddenly. I'm no longer able to:

  1. show the qrCode in the popup advisory (see attachment scpms-admin.png )
  2. close the advisory popup (see error attachment scpms-admin-close.png )
  3. creating SAP Mobile Card (see error console attachment scpms-admin-f12console.png scpms-admin-http-500.png )

Please could you assist me to resolve the issues?

Martin Grasshoff Raz Korn Ido Goren could you please give me some hints about it? Do I need to reset my trial account p1940194513 on hcpms probably?

Below the error occurred trying to consume destination "mobileservices"

https://hcpms-p1940194513trial.hanatrial.ondemand.com/SampleServices/ESPM.svc/Products

<?xml version="1.0" ?>
<error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
    <code></code>
    <message xml:lang="en">
Internal Exception: java.sql.SQLException: JZ00L: Login failed.  Examine the SQLWarnings chained to this exception for the reason(s).
Error Code: 0
Call: SELECT PRODUCT_ID, CATEGORY, CATEGORY_NAME, CURRENCY_CODE, DIMENSION_DEPTH, DIMENSION_HEIGHT, DIMENSION_UNIT, DIMENSION_WIDTH, LONG_DESCRIPTION, NAME, PICTURE_URL, PRICE, QUANTITY_UNIT, SHORT_DESCRIPTION, SUPPLIER_ID, UPDATEDTIMESTAMP, WEIGHT, WEIGHT_UNIT, SUPPLIER_SUPPLIER_ID FROM ESPM_PRODUCT
Query: ReadAllQuery(referenceClass=Product sql="SELECT PRODUCT_ID, CATEGORY, CATEGORY_NAME, CURRENCY_CODE, DIMENSION_DEPTH, DIMENSION_HEIGHT, DIMENSION_UNIT, DIMENSION_WIDTH, LONG_DESCRIPTION, NAME, PICTURE_URL, PRICE, QUANTITY_UNIT, SHORT_DESCRIPTION, SUPPLIER_ID, UPDATEDTIMESTAMP, WEIGHT, WEIGHT_UNIT, SUPPLIER_SUPPLIER_ID FROM ESPM_PRODUCT")</message>
</error>

and trying to get /$metadata

https://hcpms-p1940194513trial.hanatrial.ondemand.com/SampleServices/ESPM.svc/$metadata

HTTP Status 500 – Internal Server Error

Regards

Luca

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