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No passcode policy is available now - Download error

Hello,

From one day to another, my app stopped working. After the log-in, this error occurs:

Now, the app was working fine until 3 days ago, then this happened without changing anything. I'm attaching the error I see in the Android Studio console, while there is no error on the Log of the Mobile Service.

printerror1.png

printerror2.png

Anyone has an idea about what it may depend on?

Any suggestion will be very appreciated. Thanks.

Regards,

Alessio.

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2 Answers

  • Aug 28 at 08:36 PM

    Hi Antonio,

    Between the 403 "Forbidden" error on the Push token registration and the 404 "Not Found" error on the passcode policy download, it really sounds like something has changed on the server side to invalidate your configuration.

    Have you tried creating another application using the SAP Cloud Platform SDK for Android Wizard (this would allow you to confirm that backend connectivity is still functioning properly)?

    Regards,

    Mark

    Android SDK Team

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    • Hi Mark, sorry for late reply.

      I both tried reinstalling the app and installing it on another device, but with the same result.

      I also tried to login with different credentials that I'm sure are all valid, but the error is still here.

      Regards,

      Alessio.

  • Sep 10 at 03:28 PM

    Hi Alessio,

    This is sounding more and more like a backend issue related to credentials. Hemal Pandya, do you have any ideas?

    Mark

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