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Aug 27, 2019 at 07:50 AM

SAP Support Documents channel ping failed

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Hi everybody,

I'm newbie in sap system. During i install SAP Solman, i got stuck in "Check connectivity and credentials to SAP's support backbone" with this error: "Support Documents channel ping error 999: Error during HTTP client receiving operation"

I tried to search it on sap and find out how to solve it. Following the sap note 2743446, i tried to add sap note for my solman. but it didn't work. it announced that can not implement for system. and the can not pass this error

I use Sap Solution Manager 7.2 ABAP and use SAP ASE.

please help me how to solve this error.

thanks and best regards

Tuan