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Aug 27, 2019 at 05:50 PM

A fatal error has been detected by SAP Java Virtual Machine SAP BO

294 Views Last edit Aug 27, 2019 at 05:51 PM 2 rev

Dear team:

I have a problem in BO, automatic email delivery was configured and a program called Stunnel was used, all good until a couple of days ago where I sent emails to the BO. Checking the log of BO I see this error and I really don't know what it will be, I clarify that I am relatively new to BO. I would greatly appreciate the help. I enclose a fraction of the log.

excuse my bad english

A fatal error has been detected by SAP Java Virtual Machine: # # Internal Error (d:/depot/bas/sapjvm/61_REL/src/6/hotspot/src/os_cpu/windows_x86/vm/os_windows_x86.cpp:137), pid=16100, tid=20544 # guarantee(result == EXCEPTION_CONTINUE_EXECUTION) failed: Unexpected result from topLevelExceptionFilter # # JRE version: 6.0_31 # Java VM: SAP Java Server VM (6.1.039 1.6-b04 May 3 2012 13:12:37 - 61_REL - optU - windows amd64 - 6 - bas2:171636 (mixed mode) compressed oops) # If you would like to submit a bug report, please visit: # http://service.sap.com/message # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. # Date: 2019-08-27 Time: 10:21:42 --------------- B u i l d I n f o --------------- compile date/time: May 3 2012 12:55:54 sapjvm release: 6 sap_platform: NTAMD64 platform: windows arch: amd64 codeline: 61_REL hs bld trgt: "product" flags: !DEBUG, !ASSERT, PRODUCT build user: "makefact" last change: 171636 build id: 6.1.039 _WIN32 _WIN64 _M_AMD64 Compiler (_MSC_VER): 1400 C-Runtime: multithreaded dynamic release --------------- N a t i v e C r a s h i n f o --------------- Stack: 0: 000000006DC020D1 jvm::SAPJVM_internal_sprintf_free + 73617 bytes 1: 000000006DE2BEA8 jvm::SAPJVM_oswrp_creat + 1082488 bytes 2: 000000006DE2DDE5 jvm::SAPJVM_oswrp_creat + 1090485 bytes 3: 000000006D8756F4 jvm::JVM_EnqueueOperation + 1185012 bytes 4: 000000006DC03CBC jvm::SAPJVM_internal_sprintf_free + 80764 bytes 5: 00007FFCA16533FD ntdll::_chkstk + 157 bytes 6: 00007FFCA1614847 ntdll::RtlRaiseException + 3943 bytes 7: 00007FFCA1613A6D ntdll::RtlRaiseException + 397 bytes 8: 00007FFC9E958A5C KERNELBASE::RaiseException + 108 bytes 9: 000000005E7196D0 MSVCR80::_is_exception_typeof + 624 bytes 10: 00007FFCA1652A63 ntdll::RtlCaptureContext + 963 bytes 11: 0000000064762D8D cxlibw-5-0::CXLib500::CSISMTPClient::Connect + 349 bytes 12: 00000000677C2D2B dest_CrystalEnterprise_Smtp::???? 13: 00000000677DD71B dest_CrystalEnterprise_Smtp::FreeProcessingState + 54923 bytes 14: 00000000677E2216 dest_CrystalEnterprise_Smtp::CheckProperties + 9558 bytes 15: 00000000677E34B0 dest_CrystalEnterprise_Smtp::ProcessEx + 3424 bytes 16: 0000000062B055E9 DestinationWrapper::???? 17: 0000000062B0E653 DestinationWrapper::???? 18: 0000000062B1BC0C DestinationWrapper::Java_com_businessobjects_js_child_ProcessingSubsystemHost_deliverFilesToDestination + 412 bytes 19: 0000000000A9A9A1 ???::???? 20: 00000000612B78B8 ???::???? 21: 00000000663EF070 ???::???? 22: 00000000663EF068 ???::???? 23: 000000006121B001 ???::???? 24: 00000000663EF058 ???::???? 25: 00000000663EF050 ???::???? 26: 00000000663EF048 ???::???? 27: 00000000663EF040 ???::???? --------------- T H R E A D --------------- Current thread (0x00000000612b7570): JavaThread "ORBacus:ThreadPerRequest:Dispatcher" [_thread_in_native (_running), id=20544, stack(0x00000000662f0000,0x00000000663f0000)] Stack: [0x00000000662f0000,0x00000000663f0000] [error occurred during error reporting (printing stack bounds), id 0xc0000005 Exception details: EXCEPTION_ACCESS_VIOLATION at pc=000000006DBF1D76 Problematic frame: V [jvm.dll+0x581d76] SAPJVM_internal_sprintf_free+0x1c36 (sp=0x00000000663ea318) (pc=0x000000006dbf1d76)] [error occurred during error reporting (printing native stack), id 0xc0000005] Java frames: (J=compiled Java code, j=interpreted, V=VM code (C/C++), v=VM code (generated)) j com.businessobjects.js.child.ProcessingSubsystemHost.deliverFilesToDestination(Ljava/lang/StringBuffer;ZLjava/lang/String;Ljava/nio/IntBuffer;Ljava/lang/StringBuffer;Ljava/lang/StringBuffer;)Z+0x0 (bcx=0x0000000011d2c098) (sp=0x00000000663eef80) (pc=0x0000000000a9a974) j com.businessobjects.js.child.ProcessingSubsystemHost.deliverResultsToDestination(Ljava/lang/StringBuffer;Ljava/lang/StringBuffer;)Z - ProcessingSubsystemHost.java:765 (bcx=0x0000000011d2b3b1) (sp=0x00000000663ef030) (pc=0x0000000000a85bc2) j com.businessobjects.js.child.ProcessingSubsystemHost.deliverResultsToDestination()Z - ProcessingSubsystemHost.java:737 (bcx=0x0000000011d2b1fb) (sp=0x00000000663ef0c8) (pc=0x0000000000a85bc2) j com.businessobjects.js.child.webi.scheduling.Scheduling.deliverResultToDestination()V - Scheduling.java:333 (bcx=0x000000001241de4f) (sp=0x00000000663ef1d8) (pc=0x0000000000a8609c) j com.businessobjects.js.child.webi.scheduling.Scheduling.run()V - Scheduling.java:96 (bcx=0x000000001241d0a6) (sp=0x00000000663ef240) (pc=0x0000000000a8599a) j com.businessobjects.js.child.webi.PublishingSubsystem.run(Lcom/businessobjects/js/processingsubsystem/shared/provided/IProcessingSubsystemHost;)Lcom/businessobjects/js/processingsubsystem/shared/provided/IJobStatus; - PublishingSubsystem.java:73 (bcx=0x00000000123fe0b2) (sp=0x00000000663ef2c0) (pc=0x0000000000a8599a) j com.businessobjects.js.child.IJobImpl.run(Lcom/crystaldecisions/enterprise/ocaframework/idl/OCA/OCAip/IJobListener;Ljava/lang/String;)V - IJobImpl.java:128 (bcx=0x0000000011d82247) (sp=0x00000000663ef338) (pc=0x0000000000a85fcd) j com.crystaldecisions.enterprise.ocaframework.idl.OSCA.OSCAip.IJobPOA._OB_op_run(Lcom/crystaldecisions/thirdparty/org/omg/CORBA/portable/InputStream;Lcom/crystaldecisions/thirdparty/org/omg/CORBA/portable/ResponseHandler;)Lcom/crystaldecisions/thirdparty/org/omg/CORBA/portable/OutputStream; - IJobPOA.java:130 (bcx=0x0000000011d852ab) (sp=0x00000000663ef3e0) (pc=0x0000000000a8599a) j com.crystaldecisions.enterprise.ocaframework.idl.OSCA.OSCAip.IJobPOA._invoke(Ljava/lang/String;Lcom/crystaldecisions/thirdparty/org/omg/CORBA/portable/InputStream;Lcom/crystaldecisions/thirdparty/org/omg/CORBA/portable/ResponseHandler;)Lcom/crystaldecisions/thirdparty/org/omg/CORBA/portable/OutputStream; - IJobPOA.java:91 (bcx=0x0000000011d84eed) (sp=0x00000000663ef510) (pc=0x0000000000a85af3) j com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch()V - ServantDispatcher.java:234 (bcx=0x0000000011c105b8) (sp=0x00000000663ef590) (pc=0x0000000000a85fcd) j com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch([BLcom/crystaldecisions/thirdparty/com/ooc/OB/Upcall;)V - POA_impl.java:1977 (bcx=0x0000000011a4f562) (sp=0x00000000663ef630) (pc=0x0000000000a8599a) j com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch([BLcom/crystaldecisions/thirdparty/com/ooc/OB/Upcall;)V - POA_impl.java:1913 (bcx=0x0000000011a4f38b) (sp=0x00000000663ef6a0) (pc=0x0000000000a8599a) j com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke()V - DispatchRequest_impl.java:75 (bcx=0x0000000011c05844) (sp=0x00000000663ef740) (pc=0x0000000000a8599a) j com.crystaldecisions.thirdparty.com.ooc.OB.DispatchThreadPerRequest_impl$Dispatcher.run()V - DispatchStrategyFactory_impl.java:96 (bcx=0x0000000011c089d4) (sp=0x00000000663ef7b0) (pc=0x0000000000a85e74) v ~StubRoutines::call_stub (sp=0x00000000663ef808) (pc=0x0000000000a80528)