How do I edit the User Account Approval email notification in SAP Success Factors Learning?

[Valencia]

I need to edit the email that new users get when an account is approved (by me - the administrator).

I see a lot of notifications that are editable, none for account approvals.

[CarlyThomas]

Hi Valencia,

I couldn't find this template in the LMS User Assistance Guide "Template ID to Trigger Receiver Map" where I'd expect to see it, so I checked the KBAs & found 2253093 where it listed the notifications, but not the Template IDs.

A little extra digging and I found these for approved & denied notifications for account requests:

• Notify User about self registration account approval: UserCreatedAccountApproved
• Notify User about self registration account denial: UserCreatedAccountDenied

These template IDs weren't in the KBA, so I just updated it to include those & sent a note to the User Assistance Team to add these IDs in the documentation.

I hope this helps!

Carly Thomas

SAP SF & HCM Knowledge Management Global Lead