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Aug 20, 2019 at 01:28 PM

Error Message printing sales receipts in JPOS

129 Views Last edit Aug 20, 2019 at 01:31 PM 2 rev

Hello,

I am trying to print my sales receipts with JPOS at the CCO but it is showing me this error message:

2019-08-14 15:06:42,474 [Thread-43] WARN com.sap.vp.jpos.CPOSPrinterService - Printing on device (POSPrinter) has failed. Try to reprint ... com.sap.scco.hl.JposRuntimeException: It is not initialized. at com.sap.vp.jpos.JposHardwareService.createJposRuntimeException(JposHardwareService.java:323) at com.sap.vp.jpos.CPOSPrinterService.printBarCode(CPOSPrinterService.java:533) at com.sap.vp.jpos.CPOSPrinterService.printLine(CPOSPrinterService.java:174) at com.sap.vp.jpos.CPOSPrinterService.printWithoutRecovery(CPOSPrinterService.java:292) at com.sap.vp.jpos.CPOSPrinterService.print(CPOSPrinterService.java:237) at com.sap.vp.jpos.CPOSPrinterService.print(CPOSPrinterService.java:221) at com.sap.scco.ap.pos.printer.printprocessor.JPOSPrintProcessor.print(JPOSPrintProcessor.java:168) at com.sap.scco.ap.pos.printer.printprocessor.JPOSPrintProcessor.print(JPOSPrintProcessor.java:139) at com.sap.scco.ap.pos.printer.PrintQueue.run(PrintQueue.java:79) 2019-08-14 15:06:42,476 [Thread-43] INFO com.sap.vp.jpos.CPOSPrinterService - POSPrinter: Retry count:0 2019-08-14 15:06:42,594 [Thread-43] INFO com.sap.vp.jpos.CPOSPrinterService - JPOS Printer:stopDevice 2019-08-14 15:06:55,285 [Thread-43] INFO com.sap.vp.jpos.CPOSPrinterService - JPOS Printer:startDevice 2019-08-14 15:07:00,004 [BYD_SCHEDULER_Worker-4] INFO com.sap.scco.ap.pos.job.BaseJob - >>>>>> PluginJob started: CEODOPlugin, Secuencias 2019-08-14 15:07:00,068 [BYD_SCHEDULER_Worker-3] INFO com.sap.scco.ap.pos.job.BaseJob - >>>>>> PluginJob started: CEODOPlugin, SecuenciaNCF 2019-08-14 15:07:00,486 [BYD_SCHEDULER_Worker-4] INFO com.sap.scco.ap.pos.job.BaseJob - <<<<<< PluginJob (CEODOPlugin, Secuencias) finished in 481ms 2019-08-14 15:07:00,533 [BYD_SCHEDULER_Worker-3] INFO com.sap.scco.ap.pos.job.BaseJob - <<<<<< PluginJob (CEODOPlugin, SecuenciaNCF) finished in 464ms 2019-08-14 15:07:16,784 [Thread-43] INFO com.sap.vp.jpos.CPOSPrinterService - POSPrinter has been started and configured successfully... 2019-08-14 15:07:16,829 [Thread-43] WARN com.sap.vp.jpos.CPOSPrinterService - Printing on device (POSPrinter) has failed. Try to reprint ...

If you have any idea what could be happening and how to fix it, I would appreciate it.

Thank you