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Activity Not Getting generated automatically from Opportunity

Hello All,

Need help urgently.

I am creating an opportunity and would like to trigger a business activity automatically depending on on the USER STATUS and the SALES STAGE.

But unfortunately that is not happening and I don't know why.

I am sending the screenshots. Can someone please help me resolve it..

A big thank you in anticipation.

act1.jpgact2.jpgact3.jpgact4.jpgact5.jpg

act1.jpg (241.5 kB)
act2.jpg (253.0 kB)
act3.jpg (236.7 kB)
act4.jpg (249.5 kB)
act5.jpg (192.1 kB)
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2 Answers

  • Best Answer
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    Former Member
    Feb 13, 2017 at 09:34 PM

    Hello Saurav,

    There is some great documentation that you can follow to make sure that no step was missed when the setting up the action of automatic creation of a follow up transaction:

    Following these step by step guides should help to have a working configuration to set up this action.

    Best regards,

    Max.

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  • Feb 16, 2017 at 11:36 PM

    Here is the article about using action to create followup document.

    https://wiki.scn.sap.com/wiki/display/CRM/Create+follow-up+document+via+Action

    I would suggest you save below link to your browser favorite. This is the wiki homepage for crm sales topics. SAP product support will constantly add knowledge contents to it.

    https://wiki.scn.sap.com/wiki/display/CRM/SAP+CRM+Sales

    Spencer

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