Skip to Content

Suppression rules for mobile push campaigns

Hello experts!
In our case a few contacts could have the same Firebase token.
We want only one mobile push for each token in every campaign, other attempts to send should end with SUPPRESSED.
As I understand it is possible for EMAIL, but not for MOBILE_APP.
Could we use suppression rules for mobile campaigns? If yes - what attributes should we use?

Thanks in advance!

Add a comment
10|10000 characters needed characters exceeded

Related questions

3 Answers

  • Posted on Oct 30, 2019 at 11:42 AM

    Please check out my latest post on this.

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Aug 20, 2019 at 03:25 PM

    Hi Victor,

    please see the documentation for information that suppression rules app will soon be deprecated.

    Not sure if it makes sense to invest here...

    BR

    Maik

    https://help.sap.com/viewer/ac1eab4c66bc490da7ac2c378c46b0e7/1908.500/en-US/3edf7d9a484448ffb1214f6971048f16.html?q=suppression

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Aug 20, 2019 at 05:08 PM

    Dear Victor,

    It's not possible to Suppress the Mobile Push Campaigns due to common Firebase tokens!

    Also, the Suppression Rule is going to be Obsolete soon! Hence you can choose one of the below alternatives:

    Thank you.

    Best Regards,

    Kunal Bansal

    SAP Marketing Consultant

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.