on 08-13-2019 2:22 PM
Hello Experts!
Please write in which tables you can see the status of incidents (by default transaction type is SMIN, ours is ZMIN) in SAP ITSM?. In addition to the table CRMD_ORDERADM_H
check table CRM_JEST, with the incident GUID.
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You can find the Support team in the Table BUT000
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Hi Miguel,
Thanks for your reply. Hint, please, in which table you can see the following statuses of incidents (see screen)
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