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Former Member

Regarding Upgrading SAP Web AS from Sp9 to SP14

Hi,

While installing J2EE SP14 we are getting the below error:

ERROR 2005-03-04 09:29:20

CJS-20076 Error while retrieving the mode of the J2EE Engine. See output of logfile C:\Program Files\sapinst_instdir\PATCH\MSS/getEngineMode.log: 'Error while loading BatchConfig C:\Program Files\sapinst_instdir\PATCH\MSS/getSafeMode.xml definition file.

java.lang.Exception: Unknown Task information

at com.sap.engine.configtool.batch.descriptor.BatchConfigDescriptorDocument.readDescriptorFromDocument(BatchConfigDescriptorDocument.java:121)

at com.sap.engine.configtool.batch.descriptor.BatchConfigDescriptorDocument.readDescriptorFromDocument(BatchConfigDescriptorDocument.java:94)

at com.sap.engine.configtool.batch.descriptor.BatchConfigDescriptor.loadFromFile(BatchConfigDescriptor.java:66)

at com.sap.engine.configtool.batch.BatchConfig.main(BatchConfig.java:74)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:78)

'.

WARNING 2005-03-04 09:29:20

The step checkIfSafeModeIsEnabled with step key ApplySupportPackage|ind|ind|ind|J2EE_Engine|6.30|0|PatchJ2eeEngine|ind|ind|ind|J2EE_Engine|6.30|0|checkIfSafeModeIsEnabled was executed with status ERROR.

WARNING 2005-03-04 09:47:20

An error occurred during the installation.

Please let me know if there is any work around.

Regards

Raja Sekhar

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1 Answer

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    Former Member
    Mar 28, 2006 at 06:10 AM

    hi Raja,

    your server should be running when you patch it up. and your SAPMMC should not be open. is this so?

    ok. i've found two SAP Notes for your problem. This problem occurs due to unexpectedly high CPU usage. Check the SAP OSS Notes (from Service Market Place) https://websmp203.sap-ag.de/form/sapnet?_FRAME=CONTAINER&_OBJECT=012006153200000309362004">743207 and https://websmp203.sap-ag.de/form/sapnet?_FRAME=CONTAINER&_OBJECT=012006153200000300342004">742395</a>

    They will help you to solve the problem.

    Regards

    ak

    Message was edited by: Arunkumar Ravi

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