While Publishing the Promotion in Promotion engine I am getting Maximum number of cronjobs (3) are scheduled.

[atul9888]

While Publishing the Promotion in Promotion engine I am getting Maximum number of cronjobs (3) are scheduled.Please help

[Former Member]

Hi Atul, Did u find any solution to this issue? Thanks

[atul9888]

Hey ,

Earlier in our local when we found this we replace the data folder with the existing one and issue resolves.

But we cannot do it for other environment , as per our analysis it seems that the, cronjob getting created when we publish the module but it never runs , because it wil be always in NEW status ,we tried to re run job the but still the status is in RUN status .

We logged the ticket on product support waiting for the reply.

thanks, ATul

[atul9888]

Hi ,

There is an attribute called lock acquire which should be false in promotion module , check if that is true then make it false , other than this As a workaround Can you please try publishing the previewModule first and then sync from previewModule to pomotionModule? or I would suggest you to remove the job and create it again and see if this fixes the issue.

[Former Member]

By making the the attribute "lock acquire" to false using impex solved the issue. Thanks Atul.

[geffchang]

Check the following SAP KBAs for this issue:

- SAP KBA 3056120 -> https://userapps.support.sap.com/sap/support/knowledge/en/3056120 -> 3056120 - Maximum number of cronjobs (3) are scheduled

- SAP KBA 2930746 -> https://userapps.support.sap.com/sap/support/knowledge/en/2930746 -> 2930746 - Promotion cronjob stuck in new status lead to promotion can't be published or undeployed

[former_member677574]

Can you please post the impex for lock acquire. Where do you se this?

[saood]

INSERT_UPDATE DroolsKIEModule;name[unique=true];lockAcquired; 

;promotions-module;false

Thanks,
Saood