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The feed has been stuck in processing directory and no logs are observed other than pinging JVM

We have a hotfolder inbound process which will be converting csv file into impex and import the data. before converting the csv to impex we will be removing all existing staged values.

we did that by overriding beforeconvert method and fetching all staged version values using flexiblesearch and doing modelservice.removeall

but intermittently we can able to see the file in processing folder for more than 10 hours and no logs observed except pinging JVM

kindly suggest how to debug more on this issue

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