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Occasionally multiple orders are getting created from same cart id.

Former Member
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For the same cart id, multiple orders are creating. When we redirect from place order page to order confirmation page. sometimes a new thread is again starting from the place order page.

Please advise on any possible reason for the issue. Thanks in advance.

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Answers (1)

Answers (1)

Former Member
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A possible reason I encountered in the past is double clicks. So when the customer submits the order, he click twice on the submit button. The way we solved this was with a javascript to prevent this from happening. Possible showing a spinner.

Former Member
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Thanks for your reply .

After payment success, we redirect to placeOrder controller method after this completion we redirect orderconfirmation controller method.

In our case only one request coming from the front end. But flow is repeating from the placeOrder controller method with a different thread. This is happening occasionally.

Please advise on this issue.