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May 30, 2018 at 01:59 PM

Promotion rules stops working in 6.5

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Hi,

We created a promotion rule which was working fine till sometime back but stopped working. When we looked in the backoffice everything was as expected, when I clicked on publish it gave me a prompt which says promotion already published do you want to republish. When we republish the promotion simply starts working again. We ae on hybris v6.5.

Is there reason why promotion rule will stop working after sometime even after being published?