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May 12, 2018 at 03:46 AM

Troubleshooting - Install an extension in a SAP Cloud Server

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Hello,

We are doing the following:

  1. Stop the server (APP)

  2. Copy the localextensions.xml with our adjustments

  3. Ant clean all

  4. Ant updatesystem (We tried and I think it caused some damage. We roll back an did it again without this command).

  5. Start the Server (APP)

We are doing all these with the Sudo user. We are receiving errors related with permissions to write in the directory, media, cronjobs etc.

We´re unable to start the server with all these errors.

My question is:

Are we missing some step? Do we have to stop other servers (i.e. Solr, Web) We did stop the Solr server but we were unable to stop the Web server as we were receiving errors related with Media in the console.log.

Please some help,

Thanks in advance

[1]: /storage/temp/10827-console-2.pdf

Attachments

10826-console-1.pdf (366.7 kB)
10827-console-2.pdf (448.5 kB)