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Former Member
May 01, 2018 at 03:52 PM

SEVERE: Servlet.service() for servlet [DispatcherServlet] in context with path [/yacceleratorstorefront] threw exception [Request processing failed; nested exception is java.lang.NullPointerException] with root cause java.lang.NullPointerException

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We have Commerce 6.6 running with a S/4HANA backend via standalone Datahub. In both the demo electronics and apparel storefront, when selecting a product and navigating to a product details page, we get a "Server Error" message in the browser.

In de console log of Commerce, I see the following exception: SEVERE: Servlet.service() for servlet [DispatcherServlet] in context with path [/yacceleratorstorefront] threw exception [Request processing failed; nested exception is java.lang.NullPointerException] with root cause java.lang.NullPointerException at de.hybris.platform.sap.sappricingbol.backend.impl.SapPricingBackendERP.readPriceInformationForProducts(SapPricingBackendERP.java:70 Full log here: console log.txt

In SAP Base Store Configuration in Backoffice cockpit, we have configured the following: Synchronous Pricing for Catalog -> false Synchronous Pricing for Orders -> false Cache for Synchronous Catalog Prices -> false Synchronous Order Management -> false

Despite of the above settings, it looks like synchronous pricing is still active. Any ideas how to solve this?

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