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Error in Backoffice Screen, while creating a new B2B Unit

Former Member
0 Kudos

Hi All,

I'm getting No Read access error in Backoffice when i create a New B2B Unit. I had logged in using admin / nimda.

When i refresh the page, it throws another error. But it gets resolved once we logout & login.

Getting the below error in the logs

INFO | jvm 1 | main | 2018/01/30 03:35:19.495 | ERROR [DefaultCockpitWidgetEngine] Could not create widget view INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | java.lang.IllegalArgumentException: The given userID is null! INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at com.google.common.base.Preconditions.checkArgument(Preconditions.java:122) ~[guava-21.0.jar:?] INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at de.hybris.platform.servicelayer.util.ServicesUtil.validateParameterNotNull(ServicesUtil.java:138) ~[coreserver.jar:?] INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at de.hybris.platform.servicelayer.user.impl.DefaultUserService.getUserForUID(DefaultUserService.java:91) ~[coreserver.jar:?] INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at com.hybris.backoffice.cockpitng.core.user.impl.DefaultPlatformAuthorityGroupService.getAllAuthorityGroupsForUser(DefaultPlatformAuthorityGroupService.java:114) ~[classes/:?] INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at com.hybris.backoffice.widgets.userrolechooser.controller.UserRoleChooserWidgetController.loadAvailableRoles(UserRoleChooserWidgetController.java:83) ~[backoffice-widgets-6.4.0.3-RC1.jar:?] INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at com.hybris.backoffice.widgets.userrolechooser.controller.UserRoleChooserWidgetController.initialize(UserRoleChooserWidgetController.java:72) ~[backoffice-widgets-6.4.0.3-RC1.jar:?] INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at com.hybris.cockpitng.util.DefaultWidgetController.doAfterCompose(DefaultWidgetController.java:115) ~[cockpitframework-6.4.0.3-RC1.jar:?] INFO | jvm 1 | main | 2018/01/30 03:35:19.498 | at org.zkoss.zk.ui.impl.UiEngineImpl.doAfterCompose(UiEngineImpl.java:617) ~[zk-8.0.4.2.jar:3.6.4] .................................... ..................................... INFO | jvm 1 | main | 2018/01/30 03:35:19.500 | at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:190) [tomcat-coyote.jar:7.0.75] INFO | jvm 1 | main | 2018/01/30 03:35:19.500 | at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:628) [tomcat-coyote.jar:7.0.75] INFO | jvm 1 | main | 2018/01/30 03:35:19.501 | at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) [tomcat-coyote.jar:7.0.75] INFO | jvm 1 | main | 2018/01/30 03:35:19.501 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_92] INFO | jvm 1 | main | 2018/01/30 03:35:19.501 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_92] INFO | jvm 1 | main | 2018/01/30 03:35:19.501 | at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-coyote.jar:7.0.75] INFO | jvm 1 | main | 2018/01/30 03:35:19.501 | at java.lang.Thread.run(Thread.java:745) [?:1.8.0_92] INFO | jvm 1 | main | 2018/01/30 03:35:20.502 | WARN [AuthorityGroupSelector] Cannot get authority groups, current user is null. INFO | jvm 1 | main | 2018/01/30 03:35:20.502 | ERROR [BackofficeMainLayoutController] Current user was null.

can someone please help me to resolve this error.

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member66948
Participant
0 Kudos

hi,

u could try F4 in backoffice, then click on right top hybris icon then reset everything. Then logoff and logon again.

This seems there are update in system caused backoffice conflicts.

Former Member
0 Kudos

"Cannot get authority groups, current user is null. " something wrong with the account?

Former Member
0 Kudos

"Cannot get authority groups, current user is null. " something wrong with the account?