Cannot create Jalo instance for item 8796453504048 due to null (defaultClass:class de.hybris.platform.cms2.jalo.pages.AbstractPage,mappedClass:class de.hybris.platform.cms2.jalo.pages.AbstractPage,creator:null)

[srini_sandaka2]

Hi Experts,

I am getting this error whenever I click on any catalog (in CMS Cockpit). I searched for this PK in HMC->WCMS->Pages, I get the same error in HMC also (it redirects to login page with this exception). I checked for orphaned types clean up, but it says, no orphaned types.

Can anyone please suggest what could be wrong ?

Regards,

[srini_sandaka2]

I found that this PK is for our custom config page. If I try to open this page in HMC, it gives same error. But I see this entry in DB(checked with flexible search).