Not able to see “User” folder in hmc when log in with a user who has admingroup. Same user able to see “User” folder in backoffice

[Former Member]

Hi Experts,

Not able to see “User” folder in hmc when log in with a user who has admingroup. Same user able to see “User” folder in backoffice

We are using hybris 6.3.0.9 version, can some one help me on this where I can check for this issue.

Thanks, Raviteja

[Former Member]

make sure your hmc.xml / under hmc configurations, you have the following block

      <typeref type="UserGroup" description="typeref.usergroup.description"/>
      <typeref type="Employee" description="typeref.employee.description"/>
      <typeref type="Customer" description="typeref.customer.description"/>
      <typeref type="Address" description="typeref.address.description"/>
      <typeref type="Title" description="typeref.title.description"/>
   </group>

[Former Member]

Thanks Vijay for your response. I have verified above things, they are present. Still not able to see "User" folder.

One more observation, we are able to see "User" folder when we login with a user who has only admingroup however the user who has issue is having multiple other groups along with admingroup.

And recently we upgraded to hybris version 6.3.0.9 from 6.0.0.3