Skip to Content
author's profile photo Former Member
Former Member

Potential promotions - are there best practices?

Hi experts,

I am researching the use of Potential Promotions in 6.*.

As we know, as of 6.*, the "could have fired" messages are not supported and can be modelled by using Potential Promotions. Apart from the flexibility that the Rule Engine gives in this respect, i am facing some challenges with the Potential Promotions, such as:

  • for each promotion, i need to create 2 promotion rules - one for the actual promo, and one for the "could-have-fired" effect

  • more promotion rules means more maintenance, manual work and performance hits

  • with Potential Promotions it is difficult to cover all the cases where ‘could have fired’ message need to be displayed

  • one must be very careful when having stackability of promotions and their corresponding potential promotions, as the complexity of combining promotions raises.

  • where (i.e in which pages) are the Potential Promotions displayed on the front-end and how?

  • can you create 2 or more Potential Promotions for one actual promotion?

Hence, i am wondering what your experience is with the Potential Promotions and your advice for best practices. Please share your opinions, tips and suggestions how to make best use of the Potential Promotions.

Thank you, Atanas

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 15, 2017 at 12:59 AM

    Atanas, here is my feedback:

     what do you think of all the manual maintenance that needs to happen for each promotion that requires "could-have-fired-messages"? How much work that is in a large scale - let
     us say with 100s of promotions per season?
    

    Keep in mind there are import abilities for promotion rules to assist with a large number of promotions: https://help.hybris.com/6.6.0/hcd/cdaa0f3fb13e41e3b6c382bcd6d88b15.html

    Cloning an existing promotion can also make creating a similar one more efficient: https://help.hybris.com/6.6.0/hcd/e79991d3f5394c0aa137acba9ae8ce93.html

     what guidelines do you have for the stackability?
    

    Stackability information can be found here: https://help.hybris.com/6.6.0/hcd/b4f464062c6240cdb8e9bd7927ea4f1e.html

     have you measured performance when having 2 promotions for each actual
     promotion?
    
    • have not done this, perhaps another expert or SI on this site may have first-hand knowledge. You could test this by writing multiple promotions against a product to see for yourself...I don't believe there is a known performance hit...however, I would caution/question against writing too many competing promotions against a specific product.*

      can you create 2 or more Potential Promotions for one actual promotion?

    There is a 1:1 relationship. The Potential Promotion Rule must be linked to an existing Promotion Rule.

     have you encountered cases where you cannot cover "could have fired messages" with Potential promotions?
    
    
    
    • have not, but another expert or SI on this site may have first-hand knowledge of this. You can test this by writing multiple promotions against a single product. I am not aware of any known performance hits, but I would, as a matter of promotion mangement, discourage too many competing promotions aimed at a single product.*

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Nov 30, 2017 at 04:10 PM

    Hi Atanas,

    Are we facing any issues while using OOB potential promotions. The cases that you have mentioned above should work without any issues.

    Thanks

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.