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Could not refresh Lumira report from BI Launchpad

Feb 12, 2017 at 09:34 AM


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Hi Experts,

I have a lumira report saved on the BI Launch pad with BW BEx Query as back end. When I refresh the report, it is showing the BW Data Acquisition Connector Page. But could not refresh the report after providing the credentials. Please let me know how to resolve this issue.

Screen shot



lumira-issue.png (76.4 kB)
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What happens when you provide the credentials?

Which version of Lumira are you using?

Which version of the BI Platform?

There is a release restriction regarding BEx query - see


Thank you, Tammy for the reply.

The screenshot attached with the question is what I get while providing the credentials. it does not highlight Next after providing the credentials.

We are using BI platform 4.2 version and lumira 1.31. please let me know what could be the possible reason?




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1 Answer

Ludek Uher
Mar 01, 2017 at 06:14 PM

Please make sure you update to Lumira 1.31 patch 3.

- Ludek Senior Support Engineer AGS Product Support, Global Support Center Canada

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