CatalogVersion syncronization issue during automated syncjob

[Former Member]

I created a Multithreaded Synchronization CatalogVersionSyncJob which synchronize the product catalog(Staged) ----->(Online) and if i execute my job by clicking on "Synchronize Catalog Version " option from HMC(manually) then it properly synchronizes my products from staged to online. But if i execute my syncjob by setting a trigger(without clicking on "Synchronize Catalog Version " option from HMC), then it is not synchronizing my products from Staged---->Online. Can anyone help me on this product synchronization issue?

Regards, Zeng

[Former Member]

We're having the exact problem on 6.2. Have you found a solution?

[Former Member]

We didn't find a solution for this problem, but we do have another way to realize CatalogVersions' syncronization automatically.

1. Creating a 'CatalogVersionSyncCronJob'(type) for the 'CatalogVersionSyncJob '(type)(shown in 1.png).

2. Creating a time trigger for the 'CatalogVersionSyncCronJob', such as once a day.(shown in 2.png). There is a problem here, too.After the CatalogVersionSyncCronJob runs, there will be 'Dump medias'(shown in 3.png) which will stop the next syncronization.

[Former Member]

3.Creating a 'ImpExImportCronJob' with a impex script(shown in 4.png) to remove the 'Dump medias'.(shown in 5.png)

4.Creating a time trigger for the 'ImpExImportCronJob'. This time trigger should run more frequently than the 'CatalogVersionSyncCronJob' time trigger, such as twice a day(which can use 'Cron expression', shown in 6.png), and they two run alternatively.

Regards!

[Former Member]

[Former Member]

[Former Member]

[former_member973139]

Hello, where you able to solve this issue? can you tell us how you did it?

[former_member387866]

Hi Zeng,

It might be a permissions issue.

You are able to run the Sync manually, with your user.
The Sync is is failing using the Trigger, who is the CronJob User?

Regrads,
Luke

[Former Member]

Thanks, Luke. The user is admin. How should I configure this？

[former_member387866]

Is the CronJob enabled?

[Former Member]

The trigger is not on the CatalogVersionSyncCronJob but the CatalogVersionSyncJob, so there is no cronJob if the syncjob is not executed by setting a trigger. PS: The CatalogVersionSyncJob is enabled.

[former_member633513]

are you seeing any error when the trigger is executed?