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Feb 22, 2017 at 11:10 AM

The Solution for ASM and SecurePortalAddon


There is an issue in hybris 5.7 ... * with the combination of the assistedservice storefront/facades and the secureportaladdon.

It seems that ASM was updated, but the asmRequestProcessor in secureportaladdon was not updated accordingly. The ASM Session is located in the session as 'ASM', while the asmRequestProcessor expects the asm agent to be located in the session as 'as_agent_id'.

It is saddening however to find multiple issues just like this in a product this expensive.