on 01-19-2017 5:51 PM
Hello,
When I attempt to approve a return in Backoffice Customer Service (v6.2.2) The approve button is not visible. I have tried login credentials for admin, CustomerSupportAgent, and CustomerSupportManager to no avail..
Any one have an idea what the issue may be?
Thank You,
Mark
In my case warehousingbackoffice extension wasn't included in the localextensions.xml
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I am facing the same issue, but I can't include warehousingbackoffice because it is going to crash other stuffs.
But, when I include, the button appears.
Anyone knows why this is happening, please?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You would probably get more help opening a new question rather than posting on one that is 3 years old. You can link to the this question in the new one
The Approve Return button is visible for only those ReturnRequests which have some return entries to approve and also if its status is APPROVAL_PENDING
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
8 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.