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Jan 14, 2017 at 04:07 PM

Product Cockpit giving NullPointerException while loading product. Editor Area not coming.

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We are facing strange issue after the production server restart. Only 1 node out of 6 node is working fine and has no issues. All other nodes are not able to open the searched product in editor area. We are getting below exception. Any help will be highly appreciated.

We've tried reverting the new code and deploying the old code. This doesn't work.

Thanks

 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.367 | ERROR [Thread-53] [: , , , , ] [DefaultUIFineConfigService] Cannot create ui component configuration with code advancedSearch: null
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 | java.lang.NullPointerException
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ClassificationTypeLoader$3.executeWithoutResult(ClassificationTypeLoader.java:229)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.servicelayer.session.SessionExecutionBody.execute(SessionExecutionBody.java:29)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.servicelayer.session.impl.DefaultSessionService.executeInLocalView(DefaultSessionService.java:90)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ClassificationTypeLoader.loadClassificationType(ClassificationTypeLoader.java:218)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ClassificationTypeLoader.loadType(ClassificationTypeLoader.java:81)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ClassificationTypeLoader$MyClassificationType.loadSupertypes(ClassificationTypeLoader.java:425)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ClassificationTypeLoader$MyClassificationType.getSupertypes(ClassificationTypeLoader.java:402)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ExtensibleTypeService.getAllSupertypes(ExtensibleTypeService.java:220)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ExtensibleTypeService.getNormalizedQualifier(ExtensibleTypeService.java:504)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ExtensibleTypeService.getPropertyDescriptor(ExtensibleTypeService.java:449)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.meta.impl.ExtensibleTypeService.getPropertyDescriptor(ExtensibleTypeService.java:591)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.config.impl.AdvancedSearchConfigurationFactory.createFields(AdvancedSearchConfigurationFactory.java:258)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.config.impl.AdvancedSearchConfigurationFactory.createSearchFieldGroupConfiguration(AdvancedSearchConfigurationFactory.java:239)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.config.impl.AdvancedSearchConfigurationFactory.createSearchFieldGroupConfiguration(AdvancedSearchConfigurationFactory.java:244)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.config.impl.AdvancedSearchConfigurationFactory.createUIComponent(AdvancedSearchConfigurationFactory.java:181)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.config.impl.AdvancedSearchConfigurationFactory.createUIComponent(AdvancedSearchConfigurationFactory.java:1)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.services.config.impl.JAXBBasedUIComponentConfigurationFactory.create(JAXBBasedUIComponentConfigurationFactory.java:116)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.project.fineconfig.impl.DefaultUIFineConfigService.createComponentConfiguration(DefaultUIFineConfigService.java:506)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.project.fineconfig.impl.DefaultUIFineConfigService.getComponentConfiguration(DefaultUIFineConfigService.java:324)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.project.fineconfig.impl.DefaultUIFineConfigService.getComponentConfiguration(DefaultUIFineConfigService.java:414)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.session.impl.AbstractSearchBrowserModel.<init>(AbstractSearchBrowserModel.java:82)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.session.impl.DefaultSearchBrowserModel.<init>(DefaultSearchBrowserModel.java:73)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.productcockpit.session.impl.DefaultProductSearchBrowserModel.<init>(DefaultProductSearchBrowserModel.java:54)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.productcockpit.solr.model.ProductCockpitSolrProductSearchBrowserModel.<init>(ProductCockpitSolrProductSearchBrowserModel.java:49)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.qacockpit.session.impl.QacockpitProductSearchBrowserModel.<init>(QacockpitProductSearchBrowserModel.java:58)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at sun.reflect.GeneratedConstructorAccessor481.newInstance(Unknown Source)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:147)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:89)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateBean(AbstractAutowireCapableBeanFactory.java:1094)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1033)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:504)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:476)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:322)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:194)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.springframework.context.support.AbstractApplicationContext.getBean(AbstractApplicationContext.java:956)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.model.browser.impl.DefaultBrowserModelFactory.createBrowserModel(DefaultBrowserModelFactory.java:34)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.productcockpit.session.impl.QacockpitNavigationArea.setSelectedCatalogItems(QacockpitNavigationArea.java:134)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.productcockpit.session.impl.QacockpitNavigationArea.initialize(QacockpitNavigationArea.java:51)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.session.impl.BaseUICockpitPerspective.initialize(BaseUICockpitPerspective.java:505)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.session.impl.UISessionImpl.setCurrentPerspective(UISessionImpl.java:255)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.session.impl.UISessionImpl.setCurrentPerspective(UISessionImpl.java:241)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.session.impl.UISessionImpl.getCurrentPerspective(UISessionImpl.java:233)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.session.impl.DefaultRequestHandler.getRequestedPerspective(DefaultRequestHandler.java:65)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at de.hybris.platform.cockpit.components.impl.MainWindow$3.onEvent(MainWindow.java:153)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.zkoss.zk.ui.impl.EventProcessor.process0(EventProcessor.java:197)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.368 |         at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:141)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.369 |         at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessingThreadImpl.java:519)
 INFO   | jvm 1    | main    | 2017/01/13 16:47:43.369 |         at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThreadImpl.java:446)