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Former Member
Nov 24, 2016 at 08:20 AM

Hybris 6.2.0.0 version error - backoffice and hAC update

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Hi all,

I am using hybris 6.2.0.0 version integrating with SAP. Backoffice is giving internal server error saying unauthorized, pop up saying please try again later or contact your system administrator. Datahub is running fine and datahub tab also runs fine for some time in backoffice but admin tab is not working. Similarly in hAC update is not working, giving error as internal server. Since hMC is now deprecated, how can I do SAP configurations if backoffice will not run. Please look at this if it is version related- error log given below

For backoffice --

INFO [hybrisHTTP5] [DynamicStatusCountClient] Created resource for http://localhost:8380/datahub-webapp/v1/status-counts/raw

ERROR [hybrisHTTP5] [UiEngineImpl] com.hybris.datahub.client.DataHubClientException: Unauthorized

     at com.hybris.datahub.client.AbstractJerseyRestClient.get(AbstractJerseyRestClient.java:109) ~[datahub-rest-client-6.2.0.0-RC3.jar:6.2.0.0-RC3]
     at com.hybris.datahub.client.AbstractJerseyRestClient.get(AbstractJerseyRestClient.java:90) ~[datahub-rest-client-6.2.0.0-RC3.jar:6.2.0.0-RC3]
     at com.hybris.datahub.client.StatusCountClient.getRawItemStatusCount(StatusCountClient.java:62) ~[datahub-rest-client-6.2.0.0-RC3.jar:6.2.0.0-RC3]
     at com.hybris.datahubui.datahub.dashboard.LoadDashboardRowRenderer.getRawItemCountByStatus(LoadDashboardRowRenderer.java:69) ~[?:?]
     at com.hybris.datahubui.datahub.dashboard.LoadDashboardRowRenderer.renderDashboardRow(LoadDashboardRowRenderer.java:33) ~[?:?]
     at com.hybris.datahubui.presentation.widgets.dashboard.DashboardLayoutContainer.lambda$renderCurrentRows$2(DashboardLayoutContainer.java:108) ~[?:?]
     at com.hybris.datahubui.presentation.widgets.dashboard.DashboardLayoutContainer$$Lambda$429/198592294.accept(Unknown Source) ~[?:?]
     at java.util.ArrayList.forEach(ArrayList.java:1249) ~[?:1.8.0_45]
     at com.hybris.datahubui.presentation.widgets.dashboard.DashboardLayoutContainer.renderCurrentRows(DashboardLayoutContainer.java:108) ~[?:?]
     at com.hybris.datahubui.presentation.widgets.dashboard.DashboardLayoutContainer.refreshSelectedTabPanel(DashboardLayoutContainer.java:94) ~[?:?]
     at com.hybris.datahubui.presentation.widgets.dashboard.DashboardLayoutContainer.lambda$resetTimerForSelectedTab$1(DashboardLayoutContainer.java:88) ~[?:?]
     at com.hybris.datahubui.presentation.widgets.dashboard.DashboardLayoutContainer$$Lambda$428/1320652374.onEvent(Unknown Source) ~[?:?]
     at org.zkoss.zk.ui.AbstractComponent.onEvent(AbstractComponent.java:3161) ~[zk-8.0.2.1.jar:3.6.4]
     at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:3131) ~[zk-8.0.2.1.jar:3.6.4]
     at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:3073) ~[zk-8.0.2.1.jar:3.6.4]
     at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:138) ~[zk-8.0.2.1.jar:3.6.4]
     at org.zkoss.zk.ui.impl.UiEngineImpl.processEvent(UiEngineImpl.java:1853) ~[zk-8.0.2.1.jar:3.6.4]
     at org.zkoss.zk.ui.impl.UiEngineImpl.process(UiEngineImpl.java:1625) [zk-8.0.2.1.jar:3.6.4]
     at org.zkoss.zk.ui.impl.UiEngineImpl.execUpdate(UiEngineImpl.java:1328) [zk-8.0.2.1.jar:3.6.4]
     at org.zkoss.zk.au.http.DHtmlUpdateServlet.process(DHtmlUpdateServlet.java:606) [zk-8.0.2.1.jar:3.6.4]


for hAC update-

Nov 24, 2016 12:41:51 PM org.apache.catalina.core.StandardWrapperValve invoke

SEVERE: Servlet.service() for servlet [springmvc] in context with path [] threw exception [Request processing failed; nested exception is java.lang.IllegalArgumentException] with root cause

java.lang.IllegalArgumentException at com.google.common.base.Preconditions.checkArgument(Preconditions.java:108) at de.hybris.platform.jalo.Manager$ManagerSingletonCreator.(Manager.java:359) at de.hybris.platform.jalo.Manager.getSingletonManagerInstance(Manager.java:348) at de.hybris.platform.jalo.extension.ExtensionManager.loadExtension(ExtensionManager.java:253) at de.hybris.platform.jalo.extension.ExtensionManager.getExtension(ExtensionManager.java:126) at de.hybris.platform.core.Initialization.getCreators(Initialization.java:1358) at de.hybris.platform.hac.facade.impl.DefaultInitUpdateFacade.getProjectDataSettings(DefaultInitUpdateFacade.java:109) at de.hybris.platform.hac.controller.platform.InitUpdateController.initData(InitUpdateController.java:93) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)