contentCatalog Synchronization is not working

[former_member708417]

While doing the Merchandise storefront setup, am unable to see the ContentPage(homepage) in online version.

I have done the below things.

1) WCMS > Site > Staged Version -- homepage exists 2) WCMS > Site > Online Version -- homepage not exists

To resolve the above, i have done the synchronization. 1) HAC > Catalog > CatalogManagementTools > Synchronization > contentCatalog > it is showing the sync job is success but things are not moving from Staged to Online.

Please help me.

[Former Member]

check whether you added cmsitem in contentcatalog in source

[former_member981644]

We have faced the same issue while creating/updating a product details since the product status is not approved.

After Synchronization, Did you approve it?

[former_member708417]

yes the status is approved only

[Former Member]

In case of Products, there is a search restriction to fetch only approved products, but for CMS there is no search restriction currently, but there are page restrictions.

[Former Member]

what is the error you see?

[former_member708417]

Request processing failed; nested exception is de.hybris.platform.cms2.exceptions.CMSItemNotFoundException: No page with id [homepage] found.

[Former Member]

did you try doing sync from cmscockpit?