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Former Member
Sep 09, 2016 at 03:04 PM

Sync issues -while performing sync between global-to-target catalog

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Hi All,

I am facing sync issues while doing sync between global to target catalogues. Please find the error log which is printing on the console.

Kindly suggest me the best possible way to resolve this issue.

INFO | jvm 1 | main | 2016/08/25 08:10:49.085 | ERROR () [CatalogVersionSyncMaster] Got error from worker SyncWorker errorText is: Caught unexpected error null synchronizing <8797537894542-(8796105835115)->8797572759694 [products]> INFO | jvm 1 | main | 2016/08/25 08:10:49.085 | java.lang.NullPointerException INFO | jvm 1 | main | 2016/08/25 08:10:49.086 | at de.hybris.platform.catalog.jalo.synchronization.GenericCatalogCopyContext.logSavedValues(GenericCatalogCopyContext.java:2122) INFO | jvm 1 | main | 2016/08/25 08:10:49.086 | at de.hybris.platform.catalog.jalo.synchronization.GenericCatalogCopyContext.finishedCopying(GenericCatalogCopyContext.java:519) INFO | jvm 1 | main | 2016/08/25 08:10:49.086 | at de.edoras..hybris.services.jalo.GlobalCatalogVersionSyncJob$GlobalCatalogCopyContext.finishedCopying(GlobalCatalogVersionSyncJob.java:108) INFO | jvm 1 | main | 2016/08/25 08:10:49.086 | at de.hybris.platform.catalog.jalo.synchronization.GenericCatalogCopyContext.copy(GenericCatalogCopyContext.java:2242) INFO | jvm 1 | main | 2016/08/25 08:10:49.086 | at de.hybris.platform.catalog.jalo.synchronization.CatalogVersionSyncCopyContext.copy(CatalogVersionSyncCopyContext.java:538)