remove session context widget from customer support backoffice

[abhinavsingh11]

Hi,

We want to remove session context widget from customer support backoffice.

How can we do this change?

[former_member638520 · Accepted solution]

Hi,

You have to create your own extension and within YOUREXTENSION-backoffice-widgets.xml you can remove the sessionContextWidget.

Example:

 <widget-extension widgetId="collapsibleContainer">
      <remove widgetId="editorArea"/>
 </widget-extension>

More details: https://help.hybris.com/6.1.0/hcd/8bd76a7f866910149ae8a66ccdd4dc72.html

Regards,

Łukasz

[former_member692231 · Accepted solution]

Hi Lukasz,

Im using this config in v1808 where it doesn't work:

   <widget-extension widgetId="cs-leftBottomSlotContainer" >
           <remove widgetId="csSessionContext" />
       <widget id="csSessionContext" widgetDefinitionId="com.hybris.cockpitng.widgets.xyz.sessionContext" slotId="centerSlot" template="false" title="Session Context" >
  </widget-extension>

I have used the same approach as in the example mentioned in version 6.3 where it worked.

Could you help with this issue?

[Former Member]

Hi, the session context is in the widget with id =cs-leftBottomSlotContainer. This is how you can remove it from customer support backoffice:

    <widget-extension widgetId="cs-leftBottomSlotContainer">
         <remove widgetId="csSessionContext" />
     </widget-extension>