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Former Member
Aug 12, 2016 at 08:34 AM

Out of Box Promotion Query : Buy X GET Y

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Dear Experts, Noticed an issue with Out Of Box promotion (BUY X GET Y) in V5.7.2. Created BUY 1 GET 1 promotion and here are the scenarios,

  1.  With the qualified quantity as 1 and Free Item Count as 1.  On the cart, if I add one ITEM the calculated value coming as FREE. which seems to be incorrect as user as yet to buy one before getting another as FREE
    
  2.  If I change the qualify quantity as 2 and Free Item Count as 1, user is required to add 2 products and system calculating one for FREE. Ideally it should calculate for 2 then 1 addition should be free as it describes in promotion message  
    

Is this behavior expected or is there any fix exist for this problem. Attached the screenshots along with this. Any pointers on this is of great help.. !

Thanks! alt text

Attachments

6303-buy2get1.png (192.8 kB)