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Former Member
Jul 28, 2016 at 05:50 PM

Data Hub to Admin Server not Working - Production

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Windows servers in a Cluster environment. Data Hub on one server, Production Admin with Data Hub extension on another. Data is coming into the Data Hub server successfully but never making it over to the Production server and I see no error logging on either server.

Customer data is coming from the Admin server to the Data Hub server then to C4C. So, that connection seems to be working fine.

How can I test the Data Hub connection going to the Admin server?

Data Hub log (XML omitted): 2016-07-28 11:30:13,291 [DEBUG][http-apr-8080-exec-8][com.hybris.datahub.sapidocintegration.spring.HttpInboundService] Idocintegration - Received IDOC XML :

2016-07-28 11:34:06,270 [DEBUG][http-apr-8080-exec-8][com.hybris.datahub.sapidocintegration.IDOCMappingService] The parsing of the IDOC took 250 milliseconds. 1 IDOCs, 6 fragments, 105 values. 2016-07-28 11:34:06,707 [INFO ][http-apr-8080-exec-8][com.hybris.datahub.service.feed.DataFeedActor] Loading 6 items to 'DEFAULT_FEED' data feed 2016-07-28 11:34:06,723 [DEBUG][http-apr-8080-exec-8][com.hybris.datahub.pooling.impl.GlobalPoolStrategy] Searching for global pool for feed 0 - DEFAULT_FEED 2016-07-28 11:34:07,676 [DEBUG][defaultTaskExecutor-3][com.hybris.datahub.service.impl.DefaultEventPublicationService] Publishing data hub event : DataLoadingStartedEvent{actionId=818641, feedId=0, poolId=0, itemCount=6} 2016-07-28 11:34:07,817 [INFO ][http-apr-8080-exec-8][com.hybris.datahub.sapidocintegration.spring.HttpInboundService] The processing of the MATMAS04(MATMAS04) tag took 234526 milliseconds. 2016-07-28 11:34:07,817 [DEBUG][defaultTaskExecutor-4][com.hybris.datahub.service.impl.DefaultEventPublicationService] Publishing data hub event : DataLoadingCompletedEvent{actionId=818641, feedId=0, itemCount=6, status='COMPLETE'} 2016-07-28 11:34:07,832 [DEBUG][defaultTaskExecutor-4][com.hybris.datahub.c4c.service.impl.DefaultCompositionTrigger] DataLoadingCompletedEvent received for pool GLOBAL 2016-07-28 11:34:07,848 [DEBUG][defaultTaskExecutor-5][com.hybris.datahub.service.impl.DefaultEventPublicationService] Publishing data hub event : InitiateCompositionEvent{poolId=0} 2016-07-28 11:34:07,848 [INFO ][defaultTaskExecutor-4][com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener] Pool GLOBAL(0) registered for composition 2016-07-28 11:34:07,848 [DEBUG][defaultTaskExecutor-4][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Callback registered for trigger callback: com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener@2e262037 2016-07-28 11:34:07,848 [DEBUG][defaultTaskExecutor-4][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Current callbacks: [com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener@2e262037] 2016-07-28 11:34:07,848 [DEBUG][defaultTaskExecutor-4][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Start trigger thread 2016-07-28 11:34:07,848 [DEBUG][defaultTaskExecutor-4][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Trigger Thread created with sleep time: 10000 2016-07-28 11:34:07,895 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Trigger Thread starts notifying callbacks [com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener@2e262037] in 10000 msec 2016-07-28 11:34:17,901 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Trigger Thread starts notifying callbacks 2016-07-28 11:34:17,901 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Call trigger for 1 callbacks 2016-07-28 11:34:17,901 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Call trigger for callback: com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener@2e262037 2016-07-28 11:34:17,901 [INFO ][Thread-10][com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener] Initiate composition for pool: GLOBAL 2016-07-28 11:34:17,901 [DEBUG][defaultTaskExecutor-6][com.hybris.datahub.service.impl.DefaultEventPublicationService] Publishing data hub event : InitiateCompositionEvent{poolId=0} 2016-07-28 11:34:17,901 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Callback unregistered for trigger callback: com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener@2e262037 2016-07-28 11:34:17,901 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Current callbacks: [] 2016-07-28 11:34:17,901 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Disable trigger callback: com.hybris.datahub.sapcoreconfiguration.event.AutoComposeEventListener@2e262037 2016-07-28 11:34:17,916 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Disable Trigger Thread 2016-07-28 11:34:17,916 [DEBUG][Thread-10][com.hybris.datahub.sapcoreconfiguration.callback.impl.CallbackTriggerTimerImpl] Trigger Thread disabled and finished