Am getting this below error, When try to push IDOC into datahub

[Former Member]

2016-07-15 16:09:06,768 [ERROR] [c.h.d.s.i.PublicationActionHandler] Publication #1 to target system HybrisCore failed com.hybris.datahub.api.publication.PublicationException: An error occurred during the export of impex file at com.hybris.datahub.core.adapter.impl.CoreAdapterService.targetSystemPublication(CoreAdapterService.java:107) ~[datahub-core-export-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.core.adapter.impl.CoreAdapterService.publish(CoreAdapterService.java:87) ~[datahub-core-export-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.publication.impl.DefaultDataHubPublicationService.startPublication(DefaultDataHubPublicationService.java:173) ~[datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.publication.impl.DefaultDataHubPublicationService.publish(DefaultDataHubPublicationService.java:86) ~[datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.PublicationActionHandler$5.doInTransaction(PublicationActionHandler.java:209) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.PublicationActionHandler$5.doInTransaction(PublicationActionHandler.java:198) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133) [spring-tx-4.1.5.RELEASE.jar:4.1.5.RELEASE] at com.hybris.datahub.service.impl.PublicationActionHandler.publishToTargetSystems(PublicationActionHandler.java:197) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.PublicationActionHandler.handlePublicationAction(PublicationActionHandler.java:82) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.PublicationActionHandler.handleActionInternal(PublicationActionHandler.java:75) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.PublicationActionHandler.handleActionInternal(PublicationActionHandler.java:52) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.AbstractTransactionManagingActionHandler$1.doWithRetry(AbstractTransactionManagingActionHandler.java:62) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.AbstractTransactionManagingActionHandler$1.doWithRetry(AbstractTransactionManagingActionHandler.java:53) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at org.springframework.retry.support.RetryTemplate.doExecute(RetryTemplate.java:263) [spring-retry-1.1.1.RELEASE.jar:na] at org.springframework.retry.support.RetryTemplate.execute(RetryTemplate.java:168) [spring-retry-1.1.1.RELEASE.jar:na] at com.hybris.datahub.service.impl.AbstractTransactionManagingActionHandler.executeWithRetry(AbstractTransactionManagingActionHandler.java:52) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.impl.PublicationActionHandler.handleAction(PublicationActionHandler.java:69) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.service.integration.impl.PoolActionMessageHandler.handleMessage(PoolActionMessageHandler.java:46) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at org.springframework.integration.endpoint.PollingConsumer.handleMessage(PollingConsumer.java:74) [spring-integration-core-4.1.0.RELEASE.jar:na] at com.hybris.datahub.service.integration.impl.BlockingPollingConsumer.handleMessage(BlockingPollingConsumer.java:35) [datahub-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at org.springframework.integration.endpoint.AbstractPollingEndpoint.doPoll(AbstractPollingEndpoint.java:219) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.integration.endpoint.AbstractPollingEndpoint.access$000(AbstractPollingEndpoint.java:55) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.integration.endpoint.AbstractPollingEndpoint$1.call(AbstractPollingEndpoint.java:149) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.integration.endpoint.AbstractPollingEndpoint$1.call(AbstractPollingEndpoint.java:146) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.integration.endpoint.AbstractPollingEndpoint$Poller$1.run(AbstractPollingEndpoint.java:298) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.integration.util.ErrorHandlingTaskExecutor$1.run(ErrorHandlingTaskExecutor.java:52) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.core.task.SyncTaskExecutor.execute(SyncTaskExecutor.java:50) [spring-core-4.1.5.RELEASE.jar:4.1.5.RELEASE] at org.springframework.integration.util.ErrorHandlingTaskExecutor.execute(ErrorHandlingTaskExecutor.java:49) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.integration.endpoint.AbstractPollingEndpoint$Poller.run(AbstractPollingEndpoint.java:292) [spring-integration-core-4.1.0.RELEASE.jar:na] at org.springframework.scheduling.support.DelegatingErrorHandlingRunnable.run(DelegatingErrorHandlingRunnable.java:54) [spring-context-4.1.5.RELEASE.jar:4.1.5.RELEASE] at org.springframework.scheduling.concurrent.ReschedulingRunnable.run(ReschedulingRunnable.java:81) [spring-context-4.1.5.RELEASE.jar:4.1.5.RELEASE] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [na:1.8.0_73] at java.util.concurrent.FutureTask.run(FutureTask.java:266) [na:1.8.0_73] at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) [na:1.8.0_73] at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) [na:1.8.0_73] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_73] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_73] at java.lang.Thread.run(Thread.java:745) [na:1.8.0_73] Caused by: com.hybris.datahub.api.publication.PublicationException: Error reported from target system at com.hybris.datahub.core.client.impl.DefaultExportClient.validateExportResponse(DefaultExportClient.java:200) ~[datahub-core-export-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.core.client.impl.DefaultExportClient.export(DefaultExportClient.java:85) ~[datahub-core-export-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] at com.hybris.datahub.core.adapter.impl.CoreAdapterService.targetSystemPublication(CoreAdapterService.java:102) ~[datahub-core-export-service-5.5.1.0-RC9.jar:5.5.1.0-RC9] ... 37 common frames omitted 2016-07-15 16:09:06,821 [DEBUG] [c.h.d.r.i.DefaultTargetItemRepository] Finding Target Items for Publication for class: SalesVariant, last processed item id: 0 page size: 1000

[former_member224482]

Please attach the complete log file as the text formatting makes the log unnecessarily harder to understand.
Consider upgrading to a newer released as 5.5.1 is not the latest available.

[Former Member]

link text

Hi Robin, Thanks for the time. I attached whole tomcat log file here. Please check and guide me further.

6084-datahub-error.zip

[former_member224482]

 2016-07-18 13:21:30,949 [DEBUG] [c.h.d.c.a.i.CoreAdapterService] Creating impex for export to: http://localhost:9001/datahubadapter
 2016-07-18 13:21:33,617 [INFO] [c.h.d.c.c.i.DefaultExportClient] Authenticating publish to HybrisCore
 2016-07-18 13:21:39,142 [INFO] [c.h.d.c.c.i.DefaultExportClient] Exporting Export_HybrisCore_0803743823 name to HybrisCore
 2016-07-18 13:21:39,817 [DEBUG] [c.h.d.c.c.i.DefaultExportClient] Status of the response from publish to target system: HybrisCore, 403

Looking at the log, the errors occurs when the Data Hub tries to send information to the platform.

Does the address http://localhost:9001/datahubadapter is valid to communicate to the platform ?
Have you set the proper user and password in Data Hub properties to connect to the platform ?

The SAP extension sapcoreconfiguration uses the following default properties values:

 # Default values :
 targetsystem.hybriscore.url=http://localhost:9001/datahubadapter
 targetsystem.hybriscore.username=admin
 targetsystem.hybriscore.password=nimda

[Former Member]

Yes Robin, I have done with setup for targetsystem. It's same as you mentioned above (# Default values). I attached screens for the status.

[Former Member]

1) have you done any customization ??? 2) Only few inputs are failing? or is there any specific data with special characters are failing? 3) As Robin said. Please do attach datahub and application logs. which gives a clear idea to identify the root cause.

Thank you.

Samudrala

[Former Member]

Thanks Vinay, I just attached log file.

I

done with datahub upload in hmc and then started pushing IDOC. Afterwards, am getting that error as I mentioned earlier.