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Former Member

Not able to create new customer segments .

whenever I try to create new customer segment in customer segments.I cant enter Name ,Catalog version because these fields are not there . I am getting errors like alt text

"ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined! INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined! INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined! INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined!"

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 29, 2016 at 04:05 PM

    Hello Nikhil,

    I would recommend to check your cmsmanager user in backoffice, and make sure that he is assigned the btgmanager user group. If the btgmanager user group doesn't exist, you can create also in the backoffice (User > User Groups). When editing the user group, click the "key" icon in the top tool bar. You will get a pop up to add "contexts", make sure to add the following contexts:

    • Action

    • BTG Item

    And enable all the access rights on these 2 contexts.

    I hope this helps.

    Cheers, Mourad

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  • Posted on Jun 14, 2016 at 11:55 AM

    Hi,

    Please include the below extensions in localextensions.xml and update the system.

    btg btgcockpit

    Regards, Srinivas

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