cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to create new customer segments .

Former Member
0 Kudos

whenever I try to create new customer segment in customer segments.I cant enter Name ,Catalog version because these fields are not there . I am getting errors like

"ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". ERROR [Thread-33] [DefaultPropertyEditorDescriptor] Can not create editor component for type REFERENCE and mode "btgConditionCollection". INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined! INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined! INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined! INFO [Thread-33] [CmsWizard] Cannot load predefined values since ther are not defined!"

Former Member
0 Kudos

Hi Nikhil,

Update the system.

Regards Prashanth

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hello Nikhil,

I would recommend to check your cmsmanager user in backoffice, and make sure that he is assigned the btgmanager user group. If the btgmanager user group doesn't exist, you can create also in the backoffice (User > User Groups). When editing the user group, click the "key" icon in the top tool bar. You will get a pop up to add "contexts", make sure to add the following contexts:

  • Action

  • BTG Item

And enable all the access rights on these 2 contexts.

I hope this helps.

Cheers, Mourad

srinivasulu_mula
Participant
0 Kudos

Hi,

Please include the below extensions in localextensions.xml and update the system.

btg btgcockpit

Regards, Srinivas

Former Member
0 Kudos

Thanks Srinivas, but I did that already,after that only i got customer segments in cmscockpit

Former Member
0 Kudos

Hi,

It didn't work for me, extensions were already added and updates system performed.

I had to go for a full initialization to make it work.

V 6.0.0.1