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Having both SAP CRM and ERP integrating to hybris


We have scenario that Business Partners and Contacts has to flow from SAP CRM and other master data like product, price and stock has to flow from SAP ERP. Transactions will happen in SAP ERP.

We have both saperp and sapcrm extensions as well. And the installer recipes supports either ERP or CRM and not both. Also we can select only any one backend integration either ERP or CRM from SAP Confiuguration. How to go about in this case?

Both the sap extensions has almost same modules like order mgmt (sync and async), sapmodel and sapcrmmodel etc.

 Can we select sapcrmcustomer related extensions and include in localextension.xml. and delete the sapcustomer(ERP)?

Guide us on how to proceed with the integration for the above scenario

Thanks, Arun

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2 Answers

  • Posted on Apr 20, 2016 at 09:12 PM

    Hi Arun, we have made such a scenario already with datahub 5.6. Use the models from the system where you communicate your data (i.e Business Partners from SAP CRM -> sapcustomer from crm, Order Management from ERP -> saporder from ERP) We defined two different TargetSystems SAPERPSystem, SAPCRMSystem with hardcoded urls in the targetsystem (as properties). You cannot use the dynamic configuration for these systems then and you have to overwrite the default TargetSystemFallbackLookup in order to prevent from warnings. If you have enough time, extend the targetSystemLookup to manage two SAP targetSystems.

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  • Posted on Apr 29, 2016 at 02:25 PM

    The other way to handle it is to abstract both SAP ERP and CRM with SAP PI. So, for DataHub only one interface is open.

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