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Former Member
Feb 03, 2016 at 05:46 PM

Vouchers in CS Cockpit?


My question is from a business analyst perspective, not technical...

The Hybris implementation I'm working on is apparently highly customized version 5.01... Promotions and/or vouchers applied to an order through customer using the webstore are not appearing in the CS Cockpit to our business administrators, so I'm researching how to properly address this.I know the general reason they don't appear that is related to our customizations and implementation of parent-child orders, but I'm having more trouble understanding how they are intended to appear out of the box, if at all? I've searched the wiki to no avail...

I see an Applied Promotions area that is intended to show the promotions. Is this a standard feature of the CS Cockpit? I don't see anything at all in CS Cockpit related to applied vouchers. is that a standard feature, or something that has to be customized?

Ideally, if I could find some screenshots of where this information lives out of the box, if indeed that is the case, that would surely be helpful.