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Data Hub - process data from SAP Idoc - Canonical Items not generated

Former Member
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Hi everybody,

We are trying to process data coming from an SAP Idoc in the Data Hub from Raw Items to Canonical Items, but we are not able to get through, and no visible errors were found. Status is:

I have checked the local.properties and they look OK (as described in the documentation). I have checked the log of the database server(set the log level to FINER) and no errors appear.

Could you please advise on how to treat this problem? Where should I start digging and what should I check.

Thanks a lot!

former_member224482
Active Contributor
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Could you attach the complete standard output log file of the Data Hub tomcat ? Especially the part when starting the tomcat.

Former Member
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Hi Robin, Please find attached the log. Thanks a lot for the help!

link text

former_member224482
Active Contributor
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Is this the only log file available ? It should have a naming similar to tomcat7-stdout.2015-08-24.log. If you are running the tomcat using the console, most of the information will be in the console instead of a log files.

Also, I noticed the file sapproduct-5.5.1.0-RC7.jar, consider upgrading to the latest patch.

Former Member
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Hi. This was the only log generated. Maybe the logging setting are not OK. I have attached the logging settings and the latest log again... maybe it's more helpful. link text

former_member224482
Active Contributor
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Configuring Logging in the Data Hub . The logging is configured using a logback.xml file, not a logging.properties file.

Former Member
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Yes, I use in webapps\datahub-webapp\WEB-INF\classes the file downloaded from this link, and changed the level to FINER. Is this not the correct path to put it?link text

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