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Former Member
Jul 30, 2015 at 10:31 AM

Media not loading on one of the cluster nodes


Hi Experts,

We are having an issue where all our customized configuration (media) files (for e.g.editorArea-DCProduct.xml) for the Product cockpit, are not being replicated correctly on both nodes. If we run an ‘Update’ on one node, the other node doesn't get the access to the media and vice versa. So the sections appearing in the editor area of the PC do not appear correctly on one of the nodes.

From our analysis this seem to be a media replication issue for the cluster nodes and we would want to know how to set this up correctly so this issue can be resolved.

Can someone please help us with this? I have seen this link for media replication..

When we check the location of the configuration files, these are present in the

"media/he4/h77/8796797173790.xml" under the data folder in the Hybris installation directory.

How do we configure it to resolve this?

Regards Viral